911 Center

The Summit County 911 Center is the Public Safety Answering Point (PSAP) for all of Summit County. That means whenever someone in Summit County calls 911, the call is answered by the dispatchers at the Summit County 911 Center.

The Summit County 911 Center dispatches or communicates directly with nearly all of the public safety agencies in Summit County, including both fire and EMS districts; all law enforcement agencies and Animal Control; Search and Rescue; Social Services; Road and Bridge; and Advocates for Victims of Assault. Two notable exceptions are Colorado State Patrol and Flight for Life, which have their own dispatch centers. Read more about the agencies we serve.

When calls for assistance are received in the Summit County 911 Center, the dispatcher relays the information to the appropriate responders. For example, when there is a medical emergency such as a motor vehicle accident with injuries, the dispatchers utilize a radio paging system to immediately advise the fire department, ambulance, and police departments in the area where the incident occurred.

Fully trained dispatchers maintain certifications in Emergency Medical Dispatch (EMD), Cardiopulmonary Resuscitation (CPR), National Incident Management System (NIMS) and Colorado Bureau of Investigation (CBI). In addition, dispatchers continue to improve skills and knowledge throughout their career at industry specific classes and conferences once they are out of training.

Summit County 911 is staffed 24/7. The staff consists of 24 full time dispatchers, 4 communications supervisors, 9 IT technicians, an IT team manager, a full time CBI coordinator, an administrative assistant, and a deputy director of dispatch operations. The 911 Center Director oversees the entire operation.

Interested in joining our team? Check the County Job Opportunities for current openings.

Our Vision
  • Provide Excellent Customer Service
  • Sustain Effective Technology
  • Value and Develop Our Employees
Our Mission
Dispatch the appropriate response with the least possible delay
Inspire the trust and confidence of the public and responding agencies
Serve as a vital link between Summit County citizens, visitors and Emergency Services
Prepare to handle any situation through proactive and continuous education
Always strive to find ways to improve. Always here, always ready
Treat each individual with respect and dignity
Consistently answer all calls with professionalism, courtesy and compassion
Help responding agencies to serve our community by using reliable technology and accurate information

Contact Us

Phone (non-emergency): 970-668-8600

Phone (emergency): 9-1-1

Email Summit 911 (non-emergency information only)

P.O. Box 4188
Frisco, CO 80443

Fax: 970-360-1076